Privacy Policy

Effective Date: July 27, 2026

Overview

This Privacy Policy explains how Rfooo collects, uses, stores, and protects personal information when you visit our website, create an account, place an order, or communicate with our support team. It also describes the privacy rights available to you and how to submit a request concerning your personal data. By accessing or using our website and services, you acknowledge the practices described in this policy.

Information We Collect

We may receive personal information that you provide directly, as well as technical information collected automatically while you use our website.

Depending on your interaction with Rfooo, the information we collect may include your name, email address, phone number, billing details, shipping address, purchase history, and correspondence with customer service.

We may also collect information such as your IP address, browser type, device details, website activity, session information, and cookie data. Payments are processed through Shopify and authorized third-party payment providers. Rfooo does not directly retain complete payment card information.

How We Use Personal Information

We may use personal information for the following purposes:

• Processing, verifying, preparing, and delivering orders

• Providing shipment updates and responding to customer questions

• Handling returns, refunds, after-sales assistance, and disputes

• Protecting our website and detecting or preventing fraudulent activity

• Applying our Terms of Service and other applicable policies

• Evaluating website performance and improving our products, services, and shopping experience

• Sending marketing messages, service updates, or promotional information where appropriate consent has been provided

Sharing and Disclosure

Rfooo does not sell, rent, or trade your personal information for commercial gain. We may share necessary information with trusted providers that help us operate our business, including e-commerce platforms, payment processors, shipping companies, technology providers, customer support services, analytics providers, and professional advisers.

Personal information may also be disclosed to government agencies, courts, regulators, or other authorized parties when required by law or necessary to comply with legal obligations.

International Data Transfers

Some of our service providers may operate in countries outside your place of residence. Your personal information may therefore be transferred to or processed in another jurisdiction.

Where applicable, we use reasonable contractual, technical, and organizational safeguards to help protect personal information during international transfers.

Data Retention and Protection

We retain personal information only for as long as reasonably necessary to complete transactions, provide customer service, protect website security, resolve complaints or disputes, and satisfy tax, accounting, or legal requirements.

When information is no longer needed, we may securely delete it, anonymize it, or place it in a protected archive in accordance with applicable practices.

Cookies and Similar Tools

Our website uses cookies and related technologies to support essential functions, remember preferences, understand website usage, and measure marketing performance. Certain cookies are required for features such as shopping cart functionality and checkout.

You can manage or disable non-essential cookies through your browser settings. Blocking essential cookies may affect site performance and could prevent you from completing a purchase.

Privacy Rights and Communication Preferences

You may unsubscribe from promotional emails or messages at any time by using the unsubscribe link included in the communication.

Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or a copy of your personal information. We may request reasonable identity verification before processing a privacy-related request.

Children’s Privacy and Policy Updates

Our website and services are intended for individuals who have reached the legal age of consent in their jurisdiction. We do not knowingly collect personal information from children or other users who are not legally permitted to use our services.

We may update this Privacy Policy periodically to reflect changes in our business, services, or legal requirements. Any revised version will become effective once published on this page.

Contact Us

For privacy questions or personal data requests, please email support@rfooo.com with “Privacy Request” in the subject line. This helps our team identify and process your inquiry more efficiently.